EnterConference For Tech Support
During a Call

Press "0" for a private conversation with Tech Support

Press "00" for a public conversation with Tech Support

For Assistance in Downloading WebPro Controls

Call (877) 549-3137 for assistance with Java download and Active X controls

Or, email Support

Audio Conference
Moderator Control
Features

Main Menu   **
Operator Assistance   *0
Operator Assistance
  (conference wide)		   00
Dial a new participant   *1
Join new participant   *1
Cancel dial-out   *3
Lock conference   *4
Unlock conference   *5
Mute your line   *6
Unmute your line   *7
Conference continuation   *8
Participant count   *#
Mute all lines except moderator   ##
Unmute all lines   99
     

Analyze and Eliminate Background Noise During the Call

Press "0" for a private conversation with Tech Support

Add Features

Email Support to add the following features to your EnterConference® number.  Verifiable security measures will be followed.

- Additional Security Code
- Pre-call billing code prompt
- Call entry name prompt
- Remove/turn off call entry tone

Recording Links

Call (877) 661-6124 if you are needing an archived link.  Or, you can email Support.

Summary Reports

If you need an archived summary report please call (877) 661-6124 to place your request.

Or, go to startconference.com and follow these steps:

1. Log in with your moderator ID and pin number.
   
2. Choose Moderator Reports from the left side of screen.
   
3. Choose Summary Reports.
   
4. Click on date range calendars to the date(s) needed and then View Reports or print by Selection.
   

Billing Inquiries

Call (877) 661-6124 or email Billing.

WebConference training (All Platforms)

Call (877) 661-6124 to schedule a personal training session.  Please allow at least 72 hours before your event.
 

 

 

 

 


 

 

 

 

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